Plain English summary: By using Sales Hub Cloud you agree to these terms. Pay on time, use the service lawfully, own your data. We limit our liability and can suspend accounts that breach these terms.
By accessing or using Sales Hub Cloud ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
These Terms form a legally binding agreement between you (or your organisation) and Zayn Productions Ltd (Company No. 16892199), trading as Sales Hub Cloud, registered at 1 Alvin Street, Gloucester, England, GL1 3EJ ("we", "us", "our").
Sales Hub Cloud is a software-as-a-service (SaaS) CRM and client management platform. We grant you a limited, non-exclusive, non-transferable licence to access and use the Service during your subscription period, subject to these Terms.
We reserve the right to modify, update, or discontinue features of the Service at any time. Where we make material changes, we will provide reasonable notice.
We offer a 14-day free trial on all plans. No credit card is required to start a trial.
Subscriptions are billed on a per-user, per-month basis. Current pricing is published at saleshubcloud.co.uk/#pricing. Prices are in GBP and exclude VAT where applicable.
We may change our pricing with at least 30 days' notice. Continued use of the Service after the notice period constitutes acceptance of the new pricing.
You agree not to use the Service to:
Breach of these provisions may result in immediate suspension or termination of your account.
You retain full ownership of all data you upload or create in Sales Hub Cloud ("Your Data"). We process Your Data only on your instructions to provide the Service.
You are responsible for ensuring that Your Data — including your clients' personal data — is processed in accordance with all applicable data protection laws (including UK GDPR). You confirm that you have a lawful basis for storing and processing your clients' personal data in the Service.
Our Data Processing Agreement, which forms part of these Terms for business customers, is available on request at [email protected].
On termination of your account, you may request an export of Your Data within 90 days. After 90 days, we may permanently delete it.
The Sales Hub Cloud platform, including its design, code, features, and branding, is owned by Zayn Productions Ltd and protected by intellectual property law. These Terms do not grant you any rights to our intellectual property beyond the limited licence to use the Service.
You grant us a limited licence to host, process, and display Your Data solely as necessary to provide the Service.
We aim to maintain high availability of the Service but do not guarantee uninterrupted access. Planned maintenance will be communicated in advance where possible.
Support is provided via email at [email protected]. Priority support is available on the Scale plan.
Important: Please read this section carefully as it limits our liability to you.
To the maximum extent permitted by law:
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.
Either party may terminate the agreement at any time:
On termination, your access to the Service will cease. Provisions that by their nature should survive termination (including data ownership, IP, and liability) will continue to apply.
We may update these Terms from time to time. We will notify you of material changes by email or by displaying a notice in the platform at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these Terms: